Privacy Policy

1. Who We Are

Priowise is an AI-powered strategy execution and prioritization platform that helps businesses define objectives, align strategic decisions, and build impactful roadmaps.

Priowise is operated by Priowise Limited (“Priowise”, “we”, “us”, or “our”), a company registered in England and Wales under company number 17056240, with its registered office at:

Priowise Limited
Unit 501 Leroy House
434–436 Essex Road
London, England, N1 3FY
United Kingdom

We are committed to protecting the privacy of our users and their businesses. This Privacy Policy explains how we collect, use, store, and protect the data you provide to us. It also outlines your rights and choices under relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR) where applicable, and the California Consumer Privacy Act (CCPA), among others.

1.1 Roles: Data Controller and Data Processor

Depending on the type of information, Priowise Limited may act as:

Data Controller

For information such as:

• account details
• contact information
• usage data
• billing-related information

that we collect directly from you in connection with operating the Priowise website and platform.

Data Processor

For business content that you upload into the platform (for example:

• strategic plans
• OKRs
• features
• roadmap data

where you or your organization act as the Data Controller and Priowise processes such data solely on your documented instructions as part of providing the services.

Our Data Processing Addendum (DPA) provides additional detail on our processor role and obligations.

2. What Information We Collect

When you use Priowise, we collect both personal and business-related information that enables us to provide our services efficiently and securely.

Account Information

When you register on our platform, we collect personal information such as:

• full name
• email address
• password (stored securely using hashing)

If you sign in using a third-party provider like Google, we receive only the information required to authenticate your identity.

Business Content

To generate strategic insights and prioritization results, you may voluntarily submit business-related data including:

• company name
• strategic statements
• goals
• objectives
• key results (OKRs)
• product or feature descriptions
• roadmap items
• related notes

This information is central to the service we provide and is treated with confidentiality.

Usage Data

We automatically collect certain technical data when you interact with Priowise, such as:

• device type
• browser
• operating system
• IP address
• pages viewed
• features used

This helps us improve the platform’s performance, reliability, and user experience.

Payment Data

If you subscribe to a paid plan, your payment is securely processed by our third-party payment provider.

We do not store full payment information, such as complete credit card numbers, on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

To:

• operate the Priowise platform
• generate AI-powered strategy assessments
• maintain your user account

Personalization and Support

To tailor the experience to your business context and respond to support requests.

Improvements and Development

To analyze usage patterns and improve:

• performance
• reliability
• relevance of the platform

Account and Subscription Management

To manage:

• subscription
• billing
• invoicing
• administrative communications

Legal and Security Obligations

To:

• comply with legal requirements
• enforce Terms of Service
• maintain system security and integrity

We do not use your business content for advertising and do not sell your data to third parties.

Some outputs in Priowise are generated through a system of collaborating AI agents (“agentic AI squad”). These agents analyze different parts of the data you provide, including:

• objective validation
• feature scoring
• competitor insights
• research enrichment

This architecture allows the platform to deliver more precise and context-aware outputs.

4. Cookies and Tracking Technologies

Priowise uses a minimal and privacy-conscious approach to cookies.

We use essential cookies and local storage only, strictly required for the operation of the platform.

These technologies support:

• authenticated sessions
• secure login
• account access
• platform stability and performance

Infrastructure providers may set essential cookies, including:

• Vercel — hosting and content delivery
• Clerk — user authentication and subscription management
• Supabase — database and backend services

These cookies:

• are strictly functional
• do not involve advertising
• do not enable behavioral profiling
• do not perform cross-site tracking

Disabling these cookies may prevent login or core platform functionality.

5. Data Ownership and Use of Subprocessors

You retain full ownership of all business data submitted to Priowise, including:

• strategic plans
• objectives
• key results
• roadmap details

Priowise will never sell or disclose your business data for advertising, profiling, or competitive analysis.

We rely on a limited set of trusted subprocessors, including:

• OpenAI and Google Gemini — AI model execution
• Vercel — hosting and content delivery
• Clerk — authentication and subscription management
• Airtable — structured data storage
• Supabase — application database
• Make.com — workflow automation

All providers operate under strict data processing agreements and maintain GDPR-compliant protection standards.

6. Data Retention

We retain your data for as long as your account is active.

If you cancel your account:

• Production data is removed within 30 days
• Backup copies are purged within 90 days

You may request deletion at any time. Once deleted, the data cannot be recovered.

7. Data Transfers and Storage Locations

Priowise stores data on secure servers located within:

• the European Economic Area (EEA)
• the United Kingdom

Where transfers occur outside these regions (for example to AI providers), safeguards include:

• EU Standard Contractual Clauses (SCCs)
• UK International Data Transfer Addendum

8. Your Rights (UK GDPR, EU GDPR, CCPA)

You may have the following rights:

• Access — request a copy of your data
• Correction — correct inaccurate data
• Deletion — request removal of your data
• Objection — object to certain processing
• Restriction — restrict data processing
• Data Portability — export your data

Requests can be sent to:

[email protected]

We respond within 30 days where legally required.

9. Data Processing Addendum (DPA)

Priowise includes a Data Processing Addendum as part of the Terms of Service.

It defines the rights and obligations between:

• Customer (Data Controller)
• Priowise (Data Processor)

Enterprise customers can request a signed DPA.

10. Contact Information

If you have questions regarding privacy or data protection:

Email: [email protected]

Postal Address:
Priowise Limited
Unit 501 Leroy House
434–436 Essex Road
London, England, N1 3FY
United Kingdom

Website: https://www.priowise.com